Vitalize + insurance

Our providers are In-Network with most major insurance carriers with a few exceptions which you will find below. If you have questions about your benefits or would like us to verify your insurance please call or email us with picture of the front and back of your insurance card, DOB and address. If you have any questions about insurance we urge you to take a look at our blog or call or email us. We know navigating benefits can confusing and we're here to help you untangle it. 

services + My coverage

Usually yes! Acupuncture, chiropractic care and massage therapy are typically covered under most major insurance plans. There are some exceptions depending on the plan, insurance company or referral requirements. We are happy to explain any of this information or verify on an individual basis. The one exception is Kaiser Self-Referral also known as CHP which our massage therapist are no longer able to accept. Additionally, Kat Starbird is finalizing her credentialing with ASH, First Choice, Aetna, Pacific Source,

Insurance Payment + timelines 

We do our best to ensure your benefits are verified and this information is passed onto you before your appointment however, in some cases this may not be possible. We encourage you to communicate with us about any insurance related concerns, information or questions before your appointment.  Insurance companies often have 90 days or more to respond to a provider claim. Ultimately, the cost of the appointment may be your responsibility.  If you need urgent details, your insurance company may also be able to provide information regarding your plan coverage.  There are many important questions to ask and some call centers wait to be asked.  Its hard to know which questions to ask.  Let us know if you have questions.

Appointment Payment + timelines 

We ask that patients pay for their portion of the appointment (copay, co-insurance, deductable, etc.) in the office at time of service. Please be prepared to pay for your visit and any additional herbs or supplements that might be prescribed.  We accept cash, credit cards, and most HSA cards. 

my insurance + complications

Our priority is always your care and peace of mind, if any issues or unexpected costs arise we will communicate this information to you as soon as is possible. We will always work with you to ensure you are supported in both care and financial responsibility. We encourage you to communicate any concerns or questions you might have with our staff in order to avoid unnecessary stress. 

Exceptions + specifics

Our massage therapists are paneled with most major insurance companies excluding CHP/Kaiser.

Unfortunately the Kaiser CHP panel is currently closed, Dr. Vislocky, DC is unable to add to their network at this time.

Katherine Starbird LAc. is in process of credentialing, as stated above. Some providers are able to bill your insurance while they wait for their credentialing. We can provide you with additional details if you call or come into the office.