Do you ever feel like insurance jargon is a totally different language? Well, it kind of is. Here we will uncover some basics that will hopefully leave you feeling empowered about this consumer-based healthcare world we find ourselves teetering on the edge of. We will focus on defining some vocabulary and lining out some questions to ask your HR rep at work or insurance customer service. Or even better, you can find the answers yourself by reading through the benefit summaries your plan/administrator is required to deliver to you.